Thank you for choosing Online Herbal Nutrition. We’re dedicated to delivering high-quality Herbalife products with outstanding customer service. While we strive for your complete satisfaction, we understand that certain situations may require a return or refund. Please review our policy below for clarity and peace of mind.
Refund Policy
We offer full refunds under the following circumstances:
1. Damaged or Defective Products
If your order arrives damaged or defective, please notify us within 24 hours of delivery. Upon verification and approval:
You may choose between a full refund or a free replacement.
Replacements will be shipped within 7 working days after return confirmation.
2. Incorrect Items Delivered
If you receive a product that doesn’t match your order:
Contact us within 24 hours of delivery.
We will arrange return pickup of the incorrect item and either send the correct product or issue a full refund, based on your preference.
Return & Cancellation Policy
We accept returns or cancellations only if:
The item is damaged, defective, or incorrect.
The return request is approved by our support team.
✅ Approved replacements will be dispatched within 7 working days. ❌ Returns for reasons such as change of mind or ordering the wrong item are not accepted.
How to Initiate a Return or Refund
To request a return for damaged, defective, or incorrect items:
